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Frequently Asked Questions

Learning at Cervantesimo runs on our interactive video platform. The moment your purchase is confirmed we email you your personal access details; inside your account every lesson of the course is unlocked. Each unit combines a video lecture with interactive tasks that let you apply what you have just seen.
Once bought, always yours: packages and courses stay available in your account with no cut-off date, so you can repeat any lesson or exercise as many times as you like. If a particular course ever carries a limited access period, we say so on its page before you order.
With steady practice you should notice progress within the first few weeks. Students who dedicate roughly three to four hours a week are usually comfortable with basic conversations after one or two months — your course level and consistency set the exact pace.
Immediately after payment. Cervantesimo has no fixed start dates: your account is activated as soon as the payment is confirmed and the opening lessons are ready, so nothing stops you from starting today.
In individual lessons you work one-to-one with a dedicated teacher at hours you choose. Sessions are built around your goals and current level, with live correction, plenty of speaking time and personalised homework between classes.

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Have any questions? Contact our student support team for assistance with anything you need.

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